As social robots increasingly enter public environments, their acceptance depends not only on technical reliability but also on ethical integrity, accessibility, and user trust. This paper reports on a pilot deployment of an ARI social robot functioning as a university receptionist, designed in alignment with the SecuRoPS framework for secure and ethical social robot deployment. Thirty-five students and staff interacted with the robot and provided structured feedback on safety, privacy, usability, accessibility, and transparency. The results show generally positive perceptions of physical safety, data protection, and ethical behavior, while also highlighting challenges related to accessibility, inclusiveness, and dynamic interaction. Beyond the empirical findings, the study demonstrates how theoretical frameworks for ethical and secure design can be implemented in real-world contexts through end-user evaluation. It also provides a public GitHub repository containing reusable templates for ARI robot applications to support reproducibility and lower the entry barrier for new researchers. By combining user perspectives with practical technical resources, this work contributes to ongoing discussions in AI and society and supports the development of trustworthy, inclusive, and ethically responsible social robots for public spaces.

City streets, sidewalks, and public areas often serve as primary interaction points among diverse user groups, including residents, commuters, and visitors ( Gehl, 2011). These spaces carry social, economic, and cultural signifi - cance that influences navigation and user experience ( Mitra ˇ sinovi c & Mehta, 2021). Municipal governments and planning agencies recognize the importance of inclusive public spaces but face challenges in operation - alizing inclusivity ( Anttiroiko & De Jong, 2020). Traditional approaches may draw on universal design principles intended to accommodate a broad range of users, but these frameworks often take a one-size-fits-all approach that prioritizes physical accessibility over the social and cul - tural dimensions of public space use ( Low, 2020). In multicultural cities, where multiple languages, cultures, and religious practices converge, these complexities become particularly evident ( Fan et al., 2023; Lit - man, 2025; Salgado et al., 2021; Youngbloom et al., 2023). Research on inclusive design has provided valuable insights, but few methods combine qualitative depth with quantitative scale to under - stand inclusivity in urban contexts ( Anttiroiko & De Jong, 2020; Mehta, 2019; Zamanifard et al., 2019). Ethnographic research and interviews offer detailed perspectives on lived experience, while computer vision and machine learning enable assessments at larger scales ( Ibrahim et al., 2020). However, large-scale computational approaches often overlook intersectional dimensions ( Zhu et al., 2025). This gap calls for integrated models that merge qualitative and quantitative methodologies.

A computer vision study reveals changes in pedestrian behavior since 1980. City life is often described as "fast-paced." A study coauthored by MIT scholars suggests that's more true than ever: The average walking speed in three northeastern US cities increased 15% from 1980 to 2010, while the number of people lingering in public spaces declined by 14%. The researchers used machine-learning tools to assess 1980s-era video footage captured in Boston, New York, and Philadelphia by William Whyte, an urbanist and social thinker best known as the author of . They compared the old material with newer videos from the same locations. "Something has changed over the past 40 years," says coauthor Carlo Ratti, director of MIT's Senseable City Lab.

Michio Okada first conceptualised "weak robots", which have limited capabilities themselves, and are framed as objects or "social others" which people are invited to assist and take care of. In Okada's work, such robots are used to invite pro-social behaviour from people, such as encouraging them to pick up trash to assist a trash can robot (Okada (2022)). We conceptualise human-robot interaction (HRI) as a stage where weak robots-- designed to be "cute" and vulnerable--play the role of incidental actors that subvert the person engaging with them. Caudwell and Lacey (2020) argue that cuteness as a design choice for robots can encourage users to trust and form relationships with those robots, which introduces ambivalent power dynamics through the production of intimacy . In fact, cuteness can also be seen as a deceptive or "dark" pattern, due to the utilisation of cuteness to prompt affective responses which can be used to collect emotional data, as well as some degree of reduction of user agency (Lacey and Caudwell (2019)). The ability and affordances of cute and weak robots to influence user behaviour merits the discussion of their ethicality, which we do in this paper through design fiction. Unlike traditional HRI research, often confined to laboratory settings, our focus is on spontaneous, real-world interactions that transform everyday environments into sites of performative potential. We argue that the theatricality of these encounters is central to understanding their impact: the presence of a weak and/or cute robot, such as the trash can robot, developed by Okada and the Interaction and Communication Design Lab of the T oyohashi University of T echnology, acts as a disruptive interloper that introduces an observer's effect and, thus, affects the human interlocutors. First, we examine the concept of weak robots through the lens of performativity theory as well as concepts of machine (dys)function.

With the rapid advancement of Large Language Models (LLMs), LLM-based agents exhibit exceptional abilities in understanding and generating natural language, enabling human-like collaboration and information transmission in LLM-based Multi-Agent Systems (MAS). High-performance LLMs are often hosted on web servers in public cloud environments. When tasks involve private data, MAS cannot securely utilize these LLMs without implementing the agentic privacy-preserving mechanism. To address this challenge, we propose a General Anonymizing Multi-Agent System (GAMA), which divides the agents' workspace into private and public spaces, ensuring privacy through a structured anonymization mechanism. In the private space, agents handle sensitive data, while in the public web space, only anonymized data is utilized. GAMA incorporates two key modules to mitigate semantic loss caused by anonymization: Domain-Rule-based Knowledge Enhancement (DRKE) and Disproof-based Logic Enhancement (DLE). We evaluate GAMA on two general question-answering datasets, a public privacy leakage benchmark, and two customized question-answering datasets related to privacy. The results demonstrate that GAMA outperforms existing baselines on the evaluated datasets in terms of both task accuracy and privacy preservation metrics.

-- Though a goal of HRI is the natural integration of social robots into everyday public spaces, real-world studies still occur mostly within controlled environments with predetermined participants. True public spaces present an environment which is largely unconstrained and unpredictable, frequented by a diverse range of people whose goals can often conflict with those of the robot. When combined with the general unfamiliarity most people have with social robots, this leads to unexpected human-robot interactions in these public spaces that are rarely discussed or detected in other contexts. In this paper, we describe atypical users we observed interacting with our robot, and those who did not, during a three-day pilot deployment within a large working church and visitor attraction. We then discuss theoretical future advances in the field that could address these challenges, as well as immediate practical mitigations and strategies to help improve public space human-robot interactions in the present. This work contributes empirical insights into the dynamics of human-robot interaction in public environments and offers actionable guidance for more effective future deployments for social robot designers.

-- Social robots are increasingly being deployed in public spaces, where they face not only technological difficulties and unexpected user utterances, but also objections from stakeholders who may not be comfortable with introducing a robot into those spaces. We describe our difficulties with deploying a social robot in two different public settings: 1) Student services center; 2) Refugees and asylum seekers drop-in service. Although this is a failure report, in each use case we eventually managed to earn the trust of the staff and form a relationship with them, allowing us to deploy our robot and conduct our studies. We have developed a multilingual robot system (Figure 1) described in [1] for two different use cases: 1) Supporting newly arrived international students in a UK university, answering frequently asked questions; 2) Supporting refugees and asylum seekers with navigating bureaucratic processes. Like most current public-space robot deployments, our field studies involved adding a robot to an existing workplace, with stakeholders including management, visitors, as well as front-line workers who should all be consulted to develop the details of the system to be deployed.

As autonomous robots become more common in public spaces, spontaneous encounters with laypersons are more frequent. For this, robots need to be equipped with communication strategies that enhance momentary transparency and reduce the probability of critical situations. Adapting these robotic strategies requires consideration of robot movements, environmental conditions, and user characteristics and states. While numerous studies have investigated the impact of distraction on pedestrians' movement behavior, limited research has examined this behavior in the presence of autonomous robots. This research addresses the impact of robot type and robot movement pattern on distracted and undistracted pedestrians' movement behavior. In a field setting, unaware pedestrians were videotaped while moving past two working, autonomous cleaning robots. Out of N=498 observed pedestrians, approximately 8% were distracted by smartphones. Distracted and undistracted pedestrians did not exhibit significant differences in their movement behaviors around the robots. Instead, both the larger sweeping robot and the offset rectangular movement pattern significantly increased the number of lateral adaptations compared to the smaller cleaning robot and the circular movement pattern. The offset rectangular movement pattern also led to significantly more close lateral adaptations. Depending on the robot type, the movement patterns led to differences in the distances of lateral adaptations. The study provides initial insights into pedestrian movement behavior around an autonomous cleaning robot in public spaces, contributing to the growing field of HRI research.

Breakthroughs, discoveries, and DIY tips sent every weekday. Subway commuters in Shenzhen, China, may soon need to make room for a fleet of chunky, snack-carrying delivery robots. Earlier this week, more than three dozen autonomous, four-wheeled delivery robots boarded and exited active subway trains, and eventually delivered packages to several 7-Eleven convenience stores. Although this demonstration was only a preliminary test and took place during off-peak hours, the company behind the subway-riding robots believes they could soon help stock shelves at around 100 7-Eleven locations. The initiative is part of a broader effort in China and other countries to normalize the presence of delivery robots operating in public spaces.

--Over two thirds of women of all ages in the UK have experienced some form of sexual harassment in a public space. Recent tragic incidents involving female pedestrians have highlighted some of the personal safety issues that women still face in cities today. There exist many popular location-based safety applications as a result of this; however, these applications tend to take a reactive approach where action is taken only after an incident has occurred. This paper proposes a preventative approach to the problem by creating safer public environments through societal incentivisation. The proposed system, called "Herd Routes ", improves the safety of female pedestrians by generating busier pedestrian routes as a result of route incen-tivisation. A novel application of distributed ledgers is proposed to provide security and trust, a record of system users' locations and IDs, and a platform for token exchange. A proof-of-concept was developed using the simulation package SUMO (Simulation of Urban Mobility), and a smartphone app. With positive results from the initial testing of the proof-of-concept, further development could significantly contribute towards creating safer pedestrian routes through cities, and tackle the societal change that is required to improve female pedestrian safety in the long term. Emales of all ages face gender-inequities in every day life, and the associated feelings of compromised safety and fearfulness that can arise. Of course, in these situations, women do as much as they can to prioritise their personal safety. Notably, women approach walking through cities with extreme caution, especially at night. In London, for example, there are ongoing initiatives such as the UN Women's Global initiative of "Safe Cities and Safe Public Spaces for Women and Girls", which commits to identifying gender-responsive, locally relevant and owned interventions [1].